{"id":8547,"date":"2020-02-11T14:00:29","date_gmt":"2020-02-11T14:00:29","guid":{"rendered":"https:\/\/www.unity.si\/why-write-work-instructions-and-why-are-they-important\/"},"modified":"2021-03-19T08:50:59","modified_gmt":"2021-03-19T08:50:59","slug":"proc-psat-pracovni-pokyny-a-proc-jsou-dulezite","status":"publish","type":"post","link":"https:\/\/rewo.io\/cs\/why-write-work-instructions-and-why-are-they-important\/","title":{"rendered":"Pro\u010d ps\u00e1t pracovn\u00ed pokyny a pro\u010d jsou d\u016fle\u017eit\u00e9?"},"content":{"rendered":"

V\u00fdrobky pro konkr\u00e9tn\u00ed z\u00e1kazn\u00edky<\/a> jsou na vzestupu, co\u017e znamen\u00e1, \u017ee velikosti d\u00e1vek jsou st\u00e1le men\u0161\u00ed a men\u0161\u00ed. V d\u016fsledku toho se tak\u00e9 prudce zvy\u0161uje variabilita a kombinace r\u016fzn\u00fdch \u00fakol\u016f, kter\u00e9 je t\u0159eba na pracovi\u0161ti a zam\u011bstnancem vykon\u00e1vat. Zam\u011bstnanec mus\u00ed zvl\u00e1dnout t\u00e9m\u011b\u0159 nekone\u010dn\u00e9 mno\u017estv\u00ed proces\u016f. Aby nebyl p\u0159et\u00ed\u017een a b\u011bhem prov\u00e1d\u011bn\u00ed procesu na nic nezapomn\u011bl, mus\u00ed m\u00edt mo\u017enost jednoduch\u00e9ho a rychl\u00e9ho p\u0159\u00edstupu k pracovn\u00edm pokyn\u016fm. Sou\u010dasn\u011b kv\u016fli nedostatku kvalifikovan\u00fdch pracovn\u00edk\u016f \u010del\u00ed podniky v\u00fdzv\u011b velmi rychle vy\u0161kolit nekvalifikovan\u00e9 pracovn\u00edky. Celkov\u011b lze \u0159\u00edci, \u017ee dobr\u00e9 pracovn\u00ed instrukce jsou d\u016fle\u017eit\u00fdm n\u00e1strojem dne\u0161n\u00edch \u0161t\u00edhl\u00fdch v\u00fdrobc\u016f.<\/p>\n\n\n\n

Postupy a protokoly jsou kl\u00ed\u010dov\u00fdm bodem pro veden\u00ed i pracovn\u00edky, aby pochopili, jak\u00e1 jsou minim\u00e1ln\u00ed o\u010dek\u00e1v\u00e1n\u00ed veden\u00ed organizace, a aby poskytli instrukce a pokyny pro pracovn\u00ed \u00fakoly pro ka\u017edodenn\u00ed provoz, nestandardn\u00ed \u00fakoly a pro mimo\u0159\u00e1dn\u00e9 situace. C\u00edlem standardizace je ud\u011blat v\u00edce s men\u0161\u00edmi zdroji, krat\u0161\u00edm \u010dasem a men\u0161\u00edm \u00fasil\u00edm. Pravd\u011bpodobn\u011b jste ji\u017e identifikovali sv\u00e9 nejlep\u0161\u00ed postupy - ty, kter\u00e9 zachov\u00e1vaj\u00ed hodnotu a z\u00e1rove\u0148 eliminuj\u00ed pl\u00fdtv\u00e1n\u00ed. <\/p>\n\n\n\n

\"Pracovn\u00edk<\/figure>\n\n\n\n

Pro\u010d jsou pracovn\u00ed pokyny d\u016fle\u017eit\u00e9?<\/h2>\n\n\n\n

Pracovn\u00ed instrukce jsou vytvo\u0159eny tak, aby vedly pracovn\u00edky ve \u010dty\u0159ech kl\u00ed\u010dov\u00fdch oblastech kvality: \u0161kolen\u00ed, reference, \u0159e\u0161en\u00ed probl\u00e9m\u016f a neust\u00e1l\u00e9 zlep\u0161ov\u00e1n\u00ed. Vyu\u017eijte tyto \u010dty\u0159i d\u016fvody pro psan\u00ed u\u017eite\u010dn\u00fdch pracovn\u00edch instrukc\u00ed. <\/p>\n\n\n\n

\u0160kolen\u00ed nov\u00fdch pracovn\u00edk\u016f<\/h3>\n\n\n\n

\u0160kolen\u00ed je nezbytn\u00fd prvn\u00ed krok<\/a> zajistit, aby lid\u00e9 byli kompetentn\u00ed p\u0159i pln\u011bn\u00ed sv\u00fdch povinnost\u00ed. V r\u00e1mci pl\u00e1nov\u00e1n\u00ed kvality je d\u016fle\u017eit\u00e9 definovat typ \u0161kolen\u00ed, kter\u00e9 maj\u00ed jednotliv\u00e9 funkce absolvovat. Stejn\u011b tak je nutn\u00e9 zajistit, aby \u0161kolitel\u00e9 pl\u00e1n plnili, v\u010detn\u011b vylep\u0161en\u00ed proveden\u00fdch v pokynech.<\/p>\n\n\n\n

Nov\u00ed zam\u011bstnanci by m\u011bli za\u010d\u00edt \u0161kolen\u00ed s odborn\u00edkem na procesy, aby mohli pozorovat, jak by se m\u011bl proces prov\u00e1d\u011bt. Pr\u00e1v\u011b zde prob\u00edhaj\u00ed podrobn\u00e9 diskuse o \u0161kolen\u00ed a praktick\u00e9 \u010dinnosti mezi expertem a \u0161kolen\u00fdm. \u0160kolitel pou\u017e\u00edv\u00e1 pracovn\u00ed instrukce, aby nov\u00ed zam\u011bstnanci pochopili z\u00e1klad \u00fakol\u016f, kter\u00e9 vykon\u00e1vaj\u00ed. Proces je p\u0159\u00edle\u017eitost\u00ed k dodate\u010dn\u00e9mu p\u0159ezkoum\u00e1n\u00ed obsahu pracovn\u00edch instrukc\u00ed. Veter\u00e1n m\u016f\u017ee znovu potvrdit definovan\u00e9 kroky a nov\u00fd zam\u011bstnanec m\u016f\u017ee potvrdit platnost procesu.<\/p>\n\n\n\n

Referen\u010dn\u00ed m\u011b\u0159\u00edtko <\/h3>\n\n\n\n

Tato \u010dinnost v oblasti kvality by se m\u011bla zam\u011b\u0159it jak na p\u0159\u00edstup, tak na form\u00e1t pokyn\u016f. Dokumentace mus\u00ed b\u00fdt zavedena tak, aby se pracovn\u00edci nemuseli ob\u00e1vat, \u017ee budou muset vyhled\u00e1vat informace t\u00fdkaj\u00edc\u00ed se jejich oblast\u00ed odpov\u011bdnosti. <\/p>\n\n\n\n

Jakmile jsou zam\u011bstnanci pro\u0161koleni a prok\u00e1\u017e\u00ed, \u017ee jsou schopni efektivn\u011b pracovat, mus\u00edte zajistit, aby byly pracovn\u00ed pokyny k dispozici pro p\u0159\u00edpad dotaz\u016f. Pokyny mus\u00ed b\u00fdt prezentov\u00e1ny ve srozumiteln\u00e9m form\u00e1tu, aby p\u0159\u00edstup k nim a jejich kontrola nezab\u00edraly drahocenn\u00fd \u010das.<\/p>\n\n\n\n

Napi\u0161te, jak m\u00e1 b\u00fdt instrukce provedena, a to konkr\u00e9tn\u011b pro ka\u017ed\u00fd hlavn\u00ed \u00fakol. Vyhn\u011bte se definov\u00e1n\u00ed d\u016fvodu, pro\u010d se \u010dinnost prov\u00e1d\u00ed. Nem\u011blo by b\u00fdt nutn\u00e9, aby odborn\u00e1 organizace znovu potvrzovala, pro\u010d jsou z\u00e1kladn\u00ed \u00fakoly pot\u0159ebn\u00e9. Pokud je nutn\u00e9 definovat informace \"pro\u010d\", odd\u011blte je od pracovn\u00edch pokyn\u016f a dopl\u0148uj\u00edc\u00ed informace zp\u0159\u00edstupn\u011bte pouze jako referen\u010dn\u00ed \u0161kolic\u00ed dokumenty.<\/p>\n\n\n\n

\u0158e\u0161en\u00ed probl\u00e9m\u016f<\/h3>\n\n\n\n

\u0158e\u0161en\u00ed probl\u00e9m\u016f je \u010dinnost v oblasti kvality, kter\u00e1 se zam\u011b\u0159uje na zaji\u0161t\u011bn\u00ed spr\u00e1vn\u00e9 definice podp\u016frn\u00fdch proces\u016f pro dosa\u017een\u00ed kvality produktu. Na dokumentaci by se m\u011blo \u010dasto odkazovat, aby se zajistila jej\u00ed relevance.<\/p>\n\n\n\n

Kl\u00ed\u010dov\u00e9 jsou pracovn\u00ed pokyny dokumenty, na kter\u00e9 se odkazuje<\/a> p\u0159i zji\u0161t\u011bn\u00ed intern\u00edch nebo extern\u00edch neshod. Prove\u010fte p\u0159ezkum pracovn\u00edch pokyn\u016f jako sou\u010d\u00e1st procesu n\u00e1pravn\u00fdch opat\u0159en\u00ed. Zeptejte se, zda podp\u016frn\u00fd pokyn spr\u00e1vn\u011b definuje proces, a pot\u00e9 prove\u010fte audit pokynu, abyste potvrdili spr\u00e1vnou definici.<\/p>\n\n\n\n

Obsluha\/zam\u011bstnanec nem\u016f\u017ee n\u00e9st plnou odpov\u011bdnost, pokud jsou z\u00e1znamy o \u0161kolen\u00ed ps\u00e1ny podle nedostate\u010dn\u011b definovan\u00e9ho pracovn\u00edho pokynu. Pokud je \u00fakol spr\u00e1vn\u011b definov\u00e1n, m\u016f\u017ee b\u00fdt nutn\u00e9 p\u0159ehodnotit zp\u016fsob, jak\u00fdm je \u0161kolen\u00ed prov\u00e1d\u011bno.<\/p>\n\n\n\n

Pr\u016fb\u011b\u017en\u00e9 zlep\u0161ov\u00e1n\u00ed<\/h3>\n\n\n\n

Pracovn\u00ed pokyny by nem\u011bly b\u00fdt stagnuj\u00edc\u00edmi dokumenty, ke kter\u00fdm se p\u0159istupuje pouze tehdy, kdy\u017e o n\u011b audito\u0159i po\u017e\u00e1daj\u00ed. P\u0159ezkoum\u00e1n\u00ed pracovn\u00edch pokyn\u016f p\u0159i zji\u0161t\u011bn\u00ed p\u0159\u00edle\u017eitost\u00ed ke zlep\u0161en\u00ed ukazuje, \u017ee se jedn\u00e1 o \"\u017eiv\u00e9 dokumenty\".<\/p>\n\n\n\n

Pokyny lze vylep\u0161ovat prost\u0159ednictv\u00edm reviz\u00ed dokument\u016f, audit\u016f, disciplinovan\u00e9ho procesu \u0159e\u0161en\u00ed probl\u00e9m\u016f a p\u0159edev\u0161\u00edm p\u0159\u00edsp\u011bvk\u016f odborn\u00edk\u016f, kte\u0159\u00ed \u00fakoly prov\u00e1d\u011bj\u00ed. V\u00fdchoz\u00edm bodem pro v\u0161echna zlep\u0161en\u00ed by m\u011bla b\u00fdt st\u00e1vaj\u00edc\u00ed dokumentace. P\u0159ed vytvo\u0159en\u00edm nov\u00e9ho dokumentu v\u017edy vylep\u0161ujte st\u00e1vaj\u00edc\u00ed dokumentaci. Objem nerovn\u00e1 se neust\u00e1l\u00e9 zlep\u0161ov\u00e1n\u00ed.<\/p>\n\n\n\n

Zji\u0161t\u011bn\u00ed, \u017ee va\u0161e pracovn\u00ed pokyny slou\u017e\u00ed \u010dty\u0159em kl\u00ed\u010dov\u00fdm \u00fa\u010del\u016fm, je d\u016fkazem, \u017ee va\u0161e organizace uplat\u0148uje pokro\u010dil\u00e9 pl\u00e1nov\u00e1n\u00ed kvality. Ukazuje to, \u017ee organizace pova\u017euje proces pracovn\u00edch instrukc\u00ed za d\u016fle\u017eit\u011bj\u0161\u00ed ne\u017e jen povinn\u00fd po\u017eadavek nejnov\u011bj\u0161\u00ed normy kvality. Prokazuje tak\u00e9, \u017ee vrcholov\u00e9 veden\u00ed ch\u00e1pe d\u016fle\u017eitost zaji\u0161t\u011bn\u00ed toho, aby tato dokumentace byla \u0159\u00e1dn\u011b vytv\u00e1\u0159ena, zav\u00e1d\u011bna, pou\u017e\u00edv\u00e1na a zlep\u0161ov\u00e1na.<\/p>\n\n\n\n

\"Pracovn\u00edk,<\/figure><\/div>\n\n\n\n

Bez spr\u00e1vn\u00fdch pracovn\u00edch pokyn\u016f nebudete moci sout\u011b\u017eit.<\/h2>\n\n\n\n

V\u00fdznam kvalitn\u00edch pracovn\u00edch pokyn\u016f neust\u00e1le roste. V dob\u011b nedostatek kvalifikovan\u00fdch pracovn\u00edk\u016f<\/a>, mal\u00fdch s\u00e9ri\u00ed a rozmanit\u00fdch v\u00fdrob jsou p\u0159esn\u00e9 pracovn\u00ed pokyny zlatem 21. stolet\u00ed. Zde se dozv\u00edte, jak vytvo\u0159it profesion\u00e1ln\u00ed pracovn\u00ed n\u00e1vod a na co si d\u00e1t pozor. <\/p>","protected":false},"excerpt":{"rendered":"

Customer-specific products are booming, wich means that batch sizes are getting smaller and smaller. As a result, the variation and combination of different tasks to be performed at a workplace and by an employee are also increasing sharply. An employee has to master an almost infinite number of processes. In order not to be overtaxed […]<\/p>\n","protected":false},"author":2,"featured_media":8548,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wds_primary_category":0,"footnotes":""},"categories":[26,40,53],"tags":[27,41,54],"post_folder":[],"class_list":["post-8547","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lean-manufacturing","category-training","category-work-instructions","tag-lean-manufacturing","tag-training","tag-work-instructions"],"uagb_featured_image_src":{"full":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp.jpg",1920,1277,false],"thumbnail":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-150x150.jpg",150,150,true],"medium":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-300x200.jpg",300,200,true],"medium_large":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-768x511.jpg",768,511,true],"large":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-1024x681.jpg",1024,681,true],"1536x1536":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-1536x1022.jpg",1536,1022,true],"2048x2048":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp.jpg",1920,1277,false],"trp-custom-language-flag":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp.jpg",18,12,false]},"uagb_author_info":{"display_name":"VIAR","author_link":"https:\/\/rewo.io\/cs\/author\/viar\/"},"uagb_comment_info":0,"uagb_excerpt":"Customer-specific products are booming, wich means that batch sizes are getting smaller and smaller. As a result, the variation and combination of different tasks to be performed at a workplace and by an employee are also increasing sharply. An employee has to master an almost infinite number of processes. In order not to be overtaxed…","_links":{"self":[{"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/posts\/8547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/comments?post=8547"}],"version-history":[{"count":0,"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/posts\/8547\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/media\/8548"}],"wp:attachment":[{"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/media?parent=8547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/categories?post=8547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/tags?post=8547"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/rewo.io\/cs\/wp-json\/wp\/v2\/post_folder?post=8547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}