{"id":9288,"date":"2022-04-27T09:10:03","date_gmt":"2022-04-27T09:10:03","guid":{"rendered":"https:\/\/rewo.io\/?p=9288"},"modified":"2022-04-27T09:10:05","modified_gmt":"2022-04-27T09:10:05","slug":"mi-az-a-munkavallaloi-tapasztalat-es-miert-fontos","status":"publish","type":"post","link":"https:\/\/rewo.io\/hu\/what-is-employee-experience-and-why-is-it-important\/","title":{"rendered":"Mi az a munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny \u00e9s mi\u00e9rt fontos?"},"content":{"rendered":"<p>Minden v\u00e1llalat befektet az \u00fcgyf\u00e9l\u00e9lm\u00e9nybe. \u00c9s mivel a szervezetek egyre ink\u00e1bb felismerik, hogy az emberek a legnagyobb \u00e9rt\u00e9k\u00fck, a dolgoz\u00f3i \u00e9lm\u00e9nybe is befektetnek. A munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny mag\u00e1ban foglalja azt, amivel az emberek tal\u00e1lkoznak \u00e9s amit megfigyelnek egy szervezetn\u00e9l t\u00f6lt\u00f6tt szolg\u00e1lati idej\u00fck alatt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Mi\u00e9rt fontos a munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny?<\/h2>\n\n\n\n<p>A munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny a munkav\u00e1llal\u00f3nak az adott v\u00e1llalatn\u00e1l az \u00f6sszes \u00e9rintkez\u00e9si ponton kereszt\u00fcl vezet\u0151 \u00fatj\u00e1r\u00f3l alkotott elk\u00e9pzel\u00e9sei, kezdve a munk\u00e1ra val\u00f3 jelentkez\u00e9st\u0151l eg\u00e9szen a v\u00e1llalatb\u00f3l val\u00f3 kil\u00e9p\u00e9sig. A v\u00e1llalat fizikai munkater\u00fclete, kult\u00far\u00e1ja \u00e9s technol\u00f3gi\u00e1ja mind fontos \u00f6sszetev\u0151i a munkav\u00e1llal\u00f3i \u00e9lm\u00e9nynek, amelyet gyakran EX-k\u00e9nt r\u00f6vid\u00edtenek.&nbsp;<\/p>\n\n\n\n<p>A legsikeresebb szervezetek vonzz\u00e1k \u00e9s <a href=\"https:\/\/www.mckinsey.com\/business-functions\/people-and-organizational-performance\/our-insights\/attracting-and-retaining-the-right-talent\" target=\"_blank\" rel=\"noreferrer noopener\">a legjobb tehets\u00e9gek megtart\u00e1sa<\/a>. Amikor a gazdas\u00e1g j\u00f3, a legjobb tehets\u00e9gek\u00e9rt foly\u00f3 verseny rendk\u00edv\u00fcl versenyk\u00e9pes, \u00e9s a hat\u00e9kony tehets\u00e9gszerz\u00e9s \u00e9s -megtart\u00e1s ir\u00e1nti ig\u00e9ny megn\u0151. Neh\u00e9z id\u0151kben, mint p\u00e9ld\u00e1ul a COVID-19 vil\u00e1gj\u00e1rv\u00e1ny \u00e9s a recesszi\u00f3, a munkav\u00e1llal\u00f3i tapasztalatokra ford\u00edtott figyelem seg\u00edthet a v\u00e1llalatoknak versenyk\u00e9pesebb\u00e9 v\u00e1lni, \u00e9s megel\u0151zheti a legrosszabb k\u00f6vetkezm\u00e9nyeket.<\/p>\n\n\n\n<p>A munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny er\u0151s\u00edt\u00e9se sz\u00e1mos el\u0151nnyel j\u00e1r, amelyek mindegyike \u00f6sszef\u00fcgg a munkav\u00e1llal\u00f3k munkahelyi el\u00e9gedetts\u00e9g\u00e9vel, ami magasabb nyeres\u00e9get \u00e9s jobb piaci poz\u00edcion\u00e1l\u00e1st eredm\u00e9nyez:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>elk\u00f6telezettebb, produkt\u00edvabb alkalmazottak,<\/li><li>alacsonyabb hi\u00e1nyz\u00e1si ar\u00e1ny,<\/li><li>a munka min\u0151s\u00e9g\u00e9nek jav\u00edt\u00e1sa,<\/li><li>\u00e9s jobb \u00fcgyf\u00e9lkapcsolatok.<\/li><\/ul>\n\n\n\n<p>\u00c1ltal\u00e1noss\u00e1gban elmondhat\u00f3, hogy azok a v\u00e1llalatok, amelyek pozit\u00edv munkav\u00e1llal\u00f3i tapasztalatokkal rendelkeznek - amit olyan barom\u00e9terek jeleznek, mint a kutat\u00e1si tanulm\u00e1nyokban el\u00e9rt magas pontsz\u00e1mok \u00e9s a legjobb munkahelyek list\u00e1j\u00e1n val\u00f3 szerepl\u00e9s -, magas \u00fcgyf\u00e9l\u00e9lm\u00e9ny-pontsz\u00e1mokkal \u00e9s pozit\u00edv bev\u00e9teln\u00f6veked\u00e9ssel is rendelkeznek. Sz\u00e1mos tanulm\u00e1ny kimutatta, hogy k\u00f6zvetlen kapcsolat van a munkat\u00e1rsak \u00e9s az \u00fcgyfelek \u00e9lm\u00e9nye k\u00f6z\u00f6tt.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"682\" data-src=\"https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-1024x682.jpg\" alt=\"A munkaer\u0151-toborz\u00e1s a munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny szakaszainak r\u00e9sze\" class=\"wp-image-9290 lazyload\" data-srcset=\"https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-1024x682.jpg 1024w, https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-300x200.jpg 300w, https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-768x512.jpg 768w, https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring.jpg 1280w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/682;\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">A munkav\u00e1llal\u00f3i tapasztalat legfontosabb m\u00e9rf\u00f6ldk\u00f6vei<\/h2>\n\n\n\n<p>Most, hogy meg\u00e9rtett\u00fck a hat\u00e1st, mer\u00fclj\u00fcnk el m\u00e9lyebben a munkav\u00e1llal\u00f3i \u00e9lm\u00e9nyt alkot\u00f3 legfontosabb m\u00e9rf\u00f6ldk\u00f6vekbe. Az al\u00e1bbiakban \u00e1ttekintj\u00fck a munkav\u00e1llal\u00f3i \u00e9letciklus h\u00e1rom fontos szakasz\u00e1t.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Toborz\u00e1si szakasz<\/h3>\n\n\n\n<p>Ez a szakasz az\u00e9rt kritikus, mert ez az els\u0151 alkalom, hogy bemutassa a v\u00e1llalati kult\u00far\u00e1t, \u00e9s bizalmat keltsen a potenci\u00e1lis munkav\u00e1llal\u00f3ban. A jelentkez\u0151i tapasztalat egyben t\u00f6k\u00e9letes alkalom arra is, hogy az emberek szervezet\u00e9nek sz\u00f3sz\u00f3l\u00f3iv\u00e1 v\u00e1ljanak - f\u00fcggetlen\u00fcl att\u00f3l, hogy csatlakoznak-e a szervezethez vagy sem. A visszajelz\u00e9sek beszerz\u00e9se ebben a szakaszban nagyszer\u0171 lehet\u0151s\u00e9g arra, hogy jav\u00edtson mind a folyamaton, mind a szervezetedn\u00e9l val\u00f3 jelentkez\u00e9s \u00e9lm\u00e9ny\u00e9n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Be\u00e9p\u00edt\u00e9si szakasz<\/h3>\n\n\n\n<p>A <a href=\"https:\/\/rewo.io\/hu\/az-ezredfordulosok-beilleszkedese\/\">beilleszked\u00e9si program<\/a>, amelynek c\u00e9lja, hogy az \u00fajonnan felvett munkat\u00e1rsak z\u00f6kken\u0151mentesen beinduljanak, kritikus jelent\u0151s\u00e9g\u0171, mivel jelent\u0151s hat\u00e1ssal lehet a munkav\u00e1llal\u00f3 munkaviszony\u00e1ra. Ez akkor kezd\u0151dik, amikor az \u00faj alkalmazott elfogadja az \u00d6n aj\u00e1nlat\u00e1t, \u00e9s folytat\u00f3dik az \u00faj alkalmazott els\u0151 heteiben, h\u00f3napjaiban, s\u0151t, ak\u00e1r az els\u0151 \u00e9vben is. A visszajelz\u00e9sek beszerz\u00e9se ebben a szakaszban nem csak a beilleszked\u00e9si folyamat jav\u00edt\u00e1s\u00e1ban seg\u00edt, hanem a hi\u00e1nyoss\u00e1gok vagy k\u00f6vetkezetlens\u00e9gek felt\u00e1r\u00e1s\u00e1ban is. <a href=\"https:\/\/rewo.io\/hu\/hogyan-lehet-megragadni-a-rejtett-szakertoi-tudast-az-on-vallalataban\/\">ismeretek \u00e9s k\u00e9pz\u00e9s<\/a>.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Kil\u00e9p\u00e9s a sz\u00ednpadr\u00f3l<\/h3>\n\n\n\n<p>M\u00e9g a legjobb er\u0151fesz\u00edt\u00e9sei ellen\u00e9re is felt\u00e9telezheti, hogy a legt\u00f6bb alkalmazott egy bizonyos ponton elhagyja a szervezet\u00e9t. K\u00fcl\u00f6n\u00f6sen annak f\u00e9ny\u00e9ben, hogy a szervezetekn\u00e9l az \u00e1tlagos szolg\u00e1lati id\u0151 egyre cs\u00f6kken, fontosabb, mint valaha, hogy elk\u00f6telezettek maradjanak az alkalmazottakkal - m\u00e9g akkor is, amikor \u0151k m\u00e1r t\u00e1voz\u00f3ban vannak. Egy kil\u00e9p\u00e9si felm\u00e9r\u00e9s lehet\u0151v\u00e9 teszi ezt az\u00e1ltal, hogy meg\u00e9rti a munkav\u00e1llal\u00f3 d\u00f6nt\u00e9se m\u00f6g\u00f6tt \u00e1ll\u00f3 okokat, \u00edgy a j\u00f6v\u0151ben elv\u00e9gezheti a sz\u00fcks\u00e9ges kiigaz\u00edt\u00e1sokat a fluktu\u00e1ci\u00f3 cs\u00f6kkent\u00e9se \u00e9rdek\u00e9ben, \u00e9s egyben megmutathatja, hogy \u00e9rt\u00e9kelik a visszajelz\u00e9seiket.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">K\u00f6vetkeztet\u00e9s<\/h2>\n\n\n\n<p>Az er\u0151s munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny az egyik leghat\u00e9konyabb befektet\u00e9s, amit a szervezet megtehet. Ez olyan \u00e9rz\u00e9kelhet\u0151 el\u0151ny\u00f6kh\u00f6z vezet, mint a sz\u00e9lesebb k\u00f6r\u0171 tehets\u00e9gforr\u00e1s, a jobb megtart\u00e1s \u00e9s a bev\u00e9telek n\u00f6veked\u00e9se. De ez nem \u00e1ll meg itt. A j\u00f3l megtervezett munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny azt is biztos\u00edtja, hogy alkalmazottai - akik a v\u00e1llalat legnagyobb \u00e9rt\u00e9kei - sikerre legyenek felk\u00e9sz\u00edtve a v\u00e1llalatn\u00e1l t\u00f6lt\u00f6tt id\u0151 el\u0151tt, alatt \u00e9s ut\u00e1n is. De ez nem egy egyszeri \u00e9s k\u00e9sz kil\u00e1t\u00e1s. Ehhez a ponthoz a pozit\u00edv \u00e9lm\u00e9ny megteremt\u00e9se vitathatatlanul m\u00e9g fontosabb a COVID-19 j\u00e1rv\u00e1ny miatt hirtelen elterjedt t\u00e1vmunka miatt.<\/p>","protected":false},"excerpt":{"rendered":"<p>Every company invests in the customer experience. And as organizations increasingly recognize people as their greatest assets, they\u2019re investing in the employee experience as well. Employee experience encapsulates what people encounter and observe over the course of their tenure at an organization. Why is employee experience important? Employee experience is a worker&#8217;s perceptions about his [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9290,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wds_primary_category":0,"footnotes":""},"categories":[40],"tags":[245,37,41],"post_folder":[],"class_list":["post-9288","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training","tag-employee-experience","tag-knowledge-transfer","tag-training"],"uagb_featured_image_src":{"full":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring.jpg",1280,853,false],"thumbnail":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-150x150.jpg",150,150,true],"medium":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-300x200.jpg",300,200,true],"medium_large":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-768x512.jpg",768,512,true],"large":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring-1024x682.jpg",1024,682,true],"1536x1536":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring.jpg",1280,853,false],"2048x2048":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring.jpg",1280,853,false],"trp-custom-language-flag":["https:\/\/rewo.io\/wp-content\/uploads\/2022\/04\/hiring.jpg",18,12,false]},"uagb_author_info":{"display_name":"VIAR","author_link":"https:\/\/rewo.io\/hu\/author\/viar\/"},"uagb_comment_info":0,"uagb_excerpt":"Every company invests in the customer experience. And as organizations increasingly recognize people as their greatest assets, they\u2019re investing in the employee experience as well. Employee experience encapsulates what people encounter and observe over the course of their tenure at an organization. Why is employee experience important? Employee experience is a worker&#8217;s perceptions about his&hellip;","_links":{"self":[{"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/posts\/9288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/comments?post=9288"}],"version-history":[{"count":0,"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/posts\/9288\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/media\/9290"}],"wp:attachment":[{"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/media?parent=9288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/categories?post=9288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/tags?post=9288"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/rewo.io\/hu\/wp-json\/wp\/v2\/post_folder?post=9288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}