{"id":8987,"date":"2021-04-05T11:09:21","date_gmt":"2021-04-05T11:09:21","guid":{"rendered":"https:\/\/rewo.io\/?p=8987"},"modified":"2021-04-05T11:09:22","modified_gmt":"2021-04-05T11:09:22","slug":"jak-sprawic-by-instrukcje-pracy-byly-atrakcyjne","status":"publish","type":"post","link":"https:\/\/rewo.io\/pl\/how-to-make-work-instructions-compelling\/","title":{"rendered":"Jak sprawi\u0107, by instrukcje pracy by\u0142y atrakcyjne"},"content":{"rendered":"

Maj\u0105 Pa\u0144stwo proces, kt\u00f3ry pracownicy musz\u0105 wykona\u0107 lub produkt, z kt\u00f3rego ludzie musz\u0105 korzysta\u0107, wi\u0119c maj\u0105 Pa\u0144stwo za zadanie u\u0142atwi\u0107 im to zadanie. Zwyk\u0142e podej\u015bcie jest do\u015b\u0107 proste: prosz\u0119 zapewni\u0107 jasne instrukcje<\/a> i niech ludzie wiedz\u0105, co maj\u0105 robi\u0107. Ale to, \u017ce s\u0105 Pa\u0144stwo w stanie zapisa\u0107 poszczeg\u00f3lne kroki, nie oznacza, \u017ce b\u0119d\u0105 one \u0142atwe do wykonania i zrozumienia przez Pa\u0144stwa czytelnik\u00f3w. Je\u015bli chc\u0105 Pa\u0144stwo, aby Pa\u0144stwa instrukcje pracy odnios\u0142y sukces, prosz\u0119 zapozna\u0107 si\u0119 z poni\u017cszymi wskaz\u00f3wkami dotycz\u0105cymi tego, jak najlepiej przygotowa\u0107 zestaw prostych, zwi\u0119z\u0142ych i przekonuj\u0105cych wskaz\u00f3wek, kt\u00f3re pomog\u0105 Pa\u0144stwa klientom wykona\u0107 prac\u0119 bez wysi\u0142ku.<\/p>\n\n\n\n

\"Dwie<\/figure><\/div>\n\n\n\n

Prosz\u0119 pisa\u0107 z my\u015bl\u0105 o osobach, kt\u00f3re b\u0119d\u0105 czyta\u0107 Pa\u0144stwa instrukcje po raz pierwszy, aby by\u0142y one dla nich atrakcyjne.<\/h2>\n\n\n\n

Kiedy pisz\u0105 Pa\u0144stwo instrukcje, osoba, kt\u00f3ra b\u0119dzie je czyta\u0107, b\u0119dzie kim\u015b, kto nigdy wcze\u015bniej nie korzysta\u0142 z Pa\u0144stwa produktu lub us\u0142ugi i b\u0119dzie potrzebowa\u0107 jasnych instrukcji, jak z nich korzysta\u0107.<\/p>\n\n\n\n

Prosz\u0119 u\u017cywa\u0107 kr\u00f3tkich zda\u0144 i s\u0142\u00f3w, aby u\u0142atwi\u0107 zrozumienie instrukcji pracy.<\/h2>\n\n\n\n

Najcz\u0119stszym b\u0142\u0119dem pope\u0142nianym przez ludzi podczas pisania instrukcji jest u\u017cywanie d\u0142ugich, skomplikowanych zda\u0144, kt\u00f3re ostatecznie s\u0105 myl\u0105ce i trudne do zrozumienia. Jest takie stare powiedzenie, kt\u00f3re brzmi: \u201cNie u\u017cywaj d\u0142ugich s\u0142\u00f3w, aby powiedzie\u0107 proste rzeczy\u201d i jest ono prawdziwe.<\/p>\n\n\n\n

Czasami chcemy powiedzie\u0107 co\u015b od razu, bez dok\u0142adnego opisywania: Za\u0142\u00f3\u017cmy na przyk\u0142ad, \u017ce chc\u0105 Pa\u0144stwo opisa\u0107 wszystkie kroki, kt\u00f3re nowy biegacz musi wykona\u0107, aby przygotowa\u0107 si\u0119 do wy\u015bcigu. U\u017cywanie kr\u00f3tkich, prostych zda\u0144 daje czytelnikowi natychmiastow\u0105, praktyczn\u0105 porad\u0119, kt\u00f3r\u0105 mo\u017ce szybko zastosowa\u0107 w swoim bieganiu.<\/p>\n\n\n\n

Na przyk\u0142ad: \u201cProsz\u0119 biega\u0107 dwie mile ka\u017cdego dnia przez trzy miesi\u0105ce, aby zbudowa\u0107 wytrzyma\u0142o\u015b\u0107 i si\u0142a<\/a>.\u201d<\/p>\n\n\n\n

Brzmi to prosto, ale jest niezwykle trudne do zrozumienia, poniewa\u017c sk\u0142ada si\u0119 z wielu ruchomych cz\u0119\u015bci. Nie od razu wida\u0107 jeden krok: Sk\u0105d Pan wie, \u017ce nale\u017cy \u201cbudowa\u0107 wytrzyma\u0142o\u015b\u0107 i si\u0142\u0119?\u201d. Jest wiele szczeg\u00f3\u0142\u00f3w.<\/p>\n\n\n\n

Prosz\u0119 u\u017cywa\u0107 zdj\u0119\u0107, grafik i wykres\u00f3w bez przyt\u0142aczania czytelnika dodatkowymi informacjami, kt\u00f3rych nie musi jeszcze zna\u0107.<\/h2>\n\n\n\n

Wa\u017cne jest, aby u\u017cywa\u0107 zdj\u0119\u0107, grafik i wykres\u00f3w, aby pom\u00f3c czytelnikowi zrozumie\u0107, co dzieje si\u0119 w historii. Nie chc\u0105 Pa\u0144stwo przyt\u0142oczy\u0107 czytelnika zbyt du\u017c\u0105 ilo\u015bci\u0105 informacji, ale te\u017c nie chc\u0105 Pa\u0144stwo pomin\u0105\u0107 \u017cadnych istotnych szczeg\u00f3\u0142\u00f3w, kt\u00f3re sprawi\u0105, \u017ce Pa\u0144stwa historia b\u0119dzie mia\u0142a sens.<\/p>\n\n\n\n

Nawet dobrze skonstruowany spis tre\u015bci lub nag\u0142\u00f3wki rozdzia\u0142\u00f3w s\u0105 w tym pomocne.<\/p>\n\n\n\n

Prosz\u0119 zastanowi\u0107 si\u0119 nad tym, co powinno, a co nie powinno zosta\u0107 uwzgl\u0119dnione, aby Pa\u0144stwa instrukcje pracy by\u0142y atrakcyjne.<\/h2>\n\n\n\n

Prosz\u0119 pomin\u0105\u0107 niekt\u00f3re kroki w instrukcjach, je\u015bli uwa\u017caj\u0105 Pa\u0144stwo, \u017ce bardziej zdezorientuje to u\u017cytkownik\u00f3w ni\u017c pomo\u017ce im zacz\u0105\u0107 od razu, nie wiedz\u0105c jeszcze, o czym Pa\u0144stwo m\u00f3wi\u0105 i jak to dzia\u0142a.<\/p>\n\n\n\n

Je\u015bli chodzi o instrukcje, najlepiej jest przekaza\u0107 ludziom odpowiedni\u0105 ilo\u015b\u0107 informacji, aby mogli doko\u0144czy\u0107 prac\u0119. Nie nale\u017cy podawa\u0107 ludziom zbyt wielu informacji, poniewa\u017c mo\u017ce to by\u0107 dla nich myl\u0105ce.<\/p>","protected":false},"excerpt":{"rendered":"

You\u2019ve got process that workers need to perform or a product that people need to use, so you have been tasked with making it easier for them. The usual approach is pretty straightforward: provide clear instructions and let people know what they are supposed to be doing. But just because you\u2019re able to write down […]<\/p>\n","protected":false},"author":2,"featured_media":8988,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wds_primary_category":0,"footnotes":""},"categories":[53],"tags":[59,54],"post_folder":[],"class_list":["post-8987","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-work-instructions","tag-standard-work-instructions","tag-work-instructions"],"uagb_featured_image_src":{"full":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions.jpg",1500,1000,false],"thumbnail":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions-150x150.jpg",150,150,true],"medium":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions-300x200.jpg",300,200,true],"medium_large":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions-768x512.jpg",768,512,true],"large":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions-1024x683.jpg",1024,683,true],"1536x1536":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions.jpg",1500,1000,false],"2048x2048":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions.jpg",1500,1000,false],"trp-custom-language-flag":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/04\/compelling-work-instructions.jpg",18,12,false]},"uagb_author_info":{"display_name":"VIAR","author_link":"https:\/\/rewo.io\/pl\/author\/viar\/"},"uagb_comment_info":0,"uagb_excerpt":"You\u2019ve got process that workers need to perform or a product that people need to use, so you have been tasked with making it easier for them. The usual approach is pretty straightforward: provide clear instructions and let people know what they are supposed to be doing. But just because you\u2019re able to write down…","_links":{"self":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/posts\/8987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/comments?post=8987"}],"version-history":[{"count":0,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/posts\/8987\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/media\/8988"}],"wp:attachment":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/media?parent=8987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/categories?post=8987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/tags?post=8987"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/post_folder?post=8987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}