{"id":9109,"date":"2021-10-05T13:32:52","date_gmt":"2021-10-05T13:32:52","guid":{"rendered":"https:\/\/rewo.io\/?p=9109"},"modified":"2021-10-05T13:32:54","modified_gmt":"2021-10-05T13:32:54","slug":"jak-uchwycic-ukryta-wiedze-ekspercka-w-panstwa-firmie","status":"publish","type":"post","link":"https:\/\/rewo.io\/pl\/how-to-capture-hidden-expert-knowledge-in-you-your-company\/","title":{"rendered":"Jak uchwyci\u0107 ukryt\u0105 wiedz\u0119 eksperck\u0105 w Pa\u0144stwa firmie?"},"content":{"rendered":"<p>Producenci zmagaj\u0105 si\u0119 z ogromn\u0105 fal\u0105 odej\u015b\u0107 na emerytur\u0119. Poniewa\u017c ponad jedna czwarta si\u0142y roboczej ma ponad 55 lat, wielu pracownik\u00f3w odchodzi z pracy z bogat\u0105 wiedz\u0105 i do\u015bwiadczeniem. Niedawne badanie wykaza\u0142o, \u017ce 57% os\u00f3b z wy\u017cu demograficznego podzieli\u0142o si\u0119 mniej ni\u017c po\u0142ow\u0105 wiedzy potrzebnej do wykonywania obowi\u0105zk\u00f3w zawodowych po przej\u015bciu na emerytur\u0119. Co bardziej szokuj\u0105ce, 21% nie podzieli\u0142o si\u0119 \u017cadn\u0105 ze swoich wiedzy - prawie jedna czwarta wiedzy eksperckiej pokolenia, kt\u00f3re prawdopodobnie przejdzie na emerytur\u0119 w nadchodz\u0105cych latach.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" data-src=\"https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-1024x683.jpg\" alt=\"Stary i m\u0142ody pracownik przekazuj\u0105cy wiedz\u0119 eksperck\u0105\" class=\"wp-image-9110 lazyload\" data-srcset=\"https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-1024x683.jpg 1024w, https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-300x200.jpg 300w, https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-768x512.jpg 768w, https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker.jpg 1500w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/683;\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Programy motywacyjne do przekazywania wiedzy eksperckiej<\/h2>\n\n\n\n<p>Mentoring to jeden z najskuteczniejszych sposob\u00f3w przekazywania wiedzy eksperckiej pocz\u0105tkuj\u0105cym ekspertom. Praktyka ta si\u0119ga ca\u0142ej historii ludzko\u015bci i jest r\u00f3wnie istotna dzisiaj. Mentoring polega na praktyce pod okiem eksperta. W przeciwie\u0144stwie do nauki w klasie, ucze\u0144 lub podopieczny otrzymuje praktyczne zadania pod nadzorem i kierownictwem swojego mentora.<\/p>\n\n\n\n<p>Mentoring mo\u017ce by\u0107 wdra\u017cany zar\u00f3wno formalnie (jak powy\u017cej), jak i nieformalnie. Nieformalne relacje mentorskie mog\u0105 obejmowa\u0107 przydzielenie przewodnika nowemu pracownikowi lub po prostu zach\u0119canie go do poszukiwania mentora. W wi\u0119kszo\u015bci przypadk\u00f3w organizacje zaczynaj\u0105 jednak zwraca\u0107 uwag\u0119 na formalne relacje maj\u0105ce na celu jak najszybsze i najskuteczniejsze przeszkolenie nowego pracownika.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Programy transferu wiedzy<\/h2>\n\n\n\n<p>Kiedy wa\u017cny cz\u0142onek zespo\u0142u decyduje si\u0119 odej\u015b\u0107, jednym z najpilniejszych priorytet\u00f3w jest transfer wiedzy. Znaj\u0105 Pa\u0144stwo to uczucie: ten cz\u0142onek zespo\u0142u posiada krytyczn\u0105 wiedz\u0119 eksperck\u0105, a je\u015bli te informacje odejd\u0105 wraz z nim, reperkusje b\u0119d\u0105 odczuwalne w ca\u0142ej organizacji. Dla wielu os\u00f3b odej\u015bcie pracownika o krytycznym znaczeniu wywo\u0142uje lawin\u0119 spotka\u0144 maj\u0105cych na celu zdobycie jak najwi\u0119kszej ilo\u015bci wiedzy przed jego odej\u015bciem. A <a href=\"https:\/\/www.efrontlearning.com\/blog\/2021\/07\/knowledge-transfer-plan.html\" target=\"_blank\" rel=\"noreferrer noopener\">program transferu wiedzy<\/a> daje Pa\u0144stwu solidne podstawy do wzrostu i rozwoju cz\u0142onk\u00f3w zespo\u0142u oraz usprawnienia zmian personalnych. A dobr\u0105 wiadomo\u015bci\u0105 jest to, \u017ce nie musi to by\u0107 skomplikowane: solidna strategia krok po kroku to wszystko, czego potrzebuj\u0105 Pa\u0144stwo do gromadzenia wiedzy i przekazywania jej tym, kt\u00f3rzy jej potrzebuj\u0105.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tworzenie trwa\u0142ej dokumentacji eksperckiej<\/h2>\n\n\n\n<p>Pracownicy posiadaj\u0105cy wiedz\u0119 eksperck\u0105 s\u0105 zazwyczaj bardzo zaj\u0119ci. S\u0105 rozproszeni pomi\u0119dzy rozwi\u0105zywaniem problem\u00f3w, wykonywaniem r\u00f3\u017cnych zada\u0144 i szkoleniem pracownik\u00f3w. Zamiast prosi\u0107 ich o zapisywanie ogromnej ilo\u015bci wiedzy i know-how, prosz\u0119 po\u015bwi\u0119ci\u0107 czas na obserwacj\u0119 ekspert\u00f3w podczas kluczowych procedur i rejestrowanie procesu w szczeg\u00f3\u0142owy spos\u00f3b. Jednym ze sposob\u00f3w na obej\u015bcie tego problemu jest nagrywanie pracy w akcji. Prosz\u0119 sporz\u0105dza\u0107 szczeg\u00f3\u0142owe notatki z procesu i rejestrowa\u0107 jak najwi\u0119cej informacji. Prosz\u0119 robi\u0107 zdj\u0119cia i nagrywa\u0107 filmy, a nast\u0119pnie zapisywa\u0107 wa\u017cne szczeg\u00f3\u0142y. Znajd\u0105 Pa\u0144stwo <a href=\"https:\/\/rewo.io\/pl\/\">REWO<\/a> jest niezwykle przydatnym narz\u0119dziem do tego celu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dzielenie si\u0119 wiedz\u0105 eksperck\u0105 jest kluczowe<\/h2>\n\n\n\n<p>Nadchodz\u0105ca, m\u0142odsza si\u0142a robocza jest w pe\u0142ni wykwalifikowana w zakresie cyfrowych interfejs\u00f3w u\u017cytkownika - zyskuj\u0105c miano \u201ccyfrowych tubylc\u00f3w\u201d. Firmy mog\u0105 odnie\u015b\u0107 sukces na styku odchodz\u0105cych na emerytur\u0119 ekspert\u00f3w i tych nadchodz\u0105cych pracownik\u00f3w. Ci \u201ccyfrowi tubylcy\u201d oczekuj\u0105, \u017ce ca\u0142a ich nauka i szkolenie b\u0119d\u0105 odbywa\u0107 si\u0119 za po\u015brednictwem ekranu. Producenci mog\u0105 na tym skorzysta\u0107. Nadszed\u0142 czas, aby oprze\u0107 si\u0119 na skalowalnych, cyfrowych rozwi\u0105zaniach, kt\u00f3re przechwytuj\u0105 wiedz\u0119 pracownik\u00f3w odchodz\u0105cych na emerytur\u0119 i skutecznie szkol\u0105 kolejne pokolenie producent\u00f3w. Dzi\u0119ki temu oba pokolenia mog\u0105 uczy\u0107 si\u0119 od siebie nawzajem. Stali pracownicy skorzystaj\u0105 na kompetencjach cyfrowych nowej si\u0142y roboczej. Nowi pracownicy zdob\u0119d\u0105 do\u015bwiadczenie z pierwszej r\u0119ki i poczuj\u0105 si\u0119 pewnie w swojej pracy od pierwszego dnia.<\/p>","protected":false},"excerpt":{"rendered":"<p>Manufacturers are coping with a massive wave of retirements. With over a quarter of the workforce\u00a0over the age of 55, many workers are leaving their jobs with a wealth of knowledge and experience. A recent survey found that 57% of Baby Boomers have shared less than half of the knowledge needed to perform their job [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wds_primary_category":0,"footnotes":""},"categories":[5,40],"tags":[6,37,41],"post_folder":[],"class_list":["post-9109","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-management","category-training","tag-knowledge-management","tag-knowledge-transfer","tag-training"],"uagb_featured_image_src":{"full":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker.jpg",1500,1000,false],"thumbnail":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-150x150.jpg",150,150,true],"medium":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-300x200.jpg",300,200,true],"medium_large":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-768x512.jpg",768,512,true],"large":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker-1024x683.jpg",1024,683,true],"1536x1536":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker.jpg",1500,1000,false],"2048x2048":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker.jpg",1500,1000,false],"trp-custom-language-flag":["https:\/\/rewo.io\/wp-content\/uploads\/2021\/10\/old-young-worker.jpg",18,12,false]},"uagb_author_info":{"display_name":"VIAR","author_link":"https:\/\/rewo.io\/pl\/author\/viar\/"},"uagb_comment_info":0,"uagb_excerpt":"Manufacturers are coping with a massive wave of retirements. With over a quarter of the workforce\u00a0over the age of 55, many workers are leaving their jobs with a wealth of knowledge and experience. A recent survey found that 57% of Baby Boomers have shared less than half of the knowledge needed to perform their job&hellip;","_links":{"self":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/posts\/9109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/comments?post=9109"}],"version-history":[{"count":0,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/posts\/9109\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/media\/9110"}],"wp:attachment":[{"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/media?parent=9109"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/categories?post=9109"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/tags?post=9109"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/rewo.io\/pl\/wp-json\/wp\/v2\/post_folder?post=9109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}