{"id":8547,"date":"2020-02-11T14:00:29","date_gmt":"2020-02-11T14:00:29","guid":{"rendered":"https:\/\/www.unity.si\/why-write-work-instructions-and-why-are-they-important\/"},"modified":"2021-03-19T08:50:59","modified_gmt":"2021-03-19T08:50:59","slug":"preco-pisat-pracovne-pokyny-a-preco-su-dolezite","status":"publish","type":"post","link":"https:\/\/rewo.io\/sk\/why-write-work-instructions-and-why-are-they-important\/","title":{"rendered":"Pre\u010do p\u00edsa\u0165 pracovn\u00e9 pokyny a pre\u010do s\u00fa d\u00f4le\u017eit\u00e9"},"content":{"rendered":"

V\u00fdrobky \u0161pecifick\u00e9 pre z\u00e1kazn\u00edka<\/a> s\u00fa na vzostupe, \u010do znamen\u00e1, \u017ee ve\u013ekosti d\u00e1vok s\u00fa \u010doraz men\u0161ie. V d\u00f4sledku toho sa prudko zvy\u0161uje aj variabilita a kombin\u00e1cia r\u00f4znych \u00faloh, ktor\u00e9 sa maj\u00fa vykon\u00e1va\u0165 na pracovisku a zamestnancom. Zamestnanec mus\u00ed ovl\u00e1da\u0165 takmer nekone\u010dn\u00e9 mno\u017estvo procesov. Aby nebol pre\u0165a\u017een\u00fd a po\u010das vykon\u00e1vania procesu na ni\u010d nezabudol, mus\u00ed ma\u0165 jednoduch\u00fd a r\u00fdchly pr\u00edstup k pracovn\u00fdm pokynom. Vzh\u013eadom na nedostatok kvalifikovan\u00fdch pracovn\u00edkov z\u00e1rove\u0148 podniky \u010delia v\u00fdzve ve\u013emi r\u00fdchlo za\u0161koli\u0165 nekvalifikovan\u00fdch pracovn\u00edkov. Celkovo s\u00fa dobr\u00e9 pracovn\u00e9 in\u0161trukcie d\u00f4le\u017eit\u00fdm n\u00e1strojom dne\u0161n\u00fdch \u0161t\u00edhlych v\u00fdrobcov.<\/p>\n\n\n\n

Postupy a protokoly s\u00fa k\u013e\u00fa\u010dov\u00fdm bodom pre mana\u017ement aj pre pracovn\u00edkov, aby pochopili, ak\u00e9 s\u00fa minim\u00e1lne o\u010dak\u00e1vania mana\u017ementu organiz\u00e1cie, a aby poskytli in\u0161trukcie a usmernenia pre pracovn\u00e9 \u00falohy pre ka\u017edodenn\u00fa prev\u00e1dzku, ne\u0161tandardn\u00e9 \u00falohy a pre n\u00fadzov\u00e9 situ\u00e1cie. Cie\u013eom \u0161tandardiz\u00e1cie je urobi\u0165 viac s men\u0161\u00edmi zdrojmi, krat\u0161\u00edm \u010dasom a men\u0161\u00edm \u00fasil\u00edm. Pravdepodobne ste u\u017e identifikovali svoje najlep\u0161ie postupy - tie, ktor\u00e9 zachov\u00e1vaj\u00fa hodnotu a z\u00e1rove\u0148 eliminuj\u00fa plytvanie. <\/p>\n\n\n\n

\"Pracovn\u00edk<\/figure>\n\n\n\n

Pre\u010do s\u00fa pracovn\u00e9 pokyny d\u00f4le\u017eit\u00e9?<\/h2>\n\n\n\n

Pracovn\u00e9 pokyny s\u00fa vytvoren\u00e9 tak, aby usmer\u0148ovali pracovn\u00edkov v \u0161tyroch k\u013e\u00fa\u010dov\u00fdch oblastiach kvality: \u0161kolenie, referencie, rie\u0161enie probl\u00e9mov a neust\u00e1le zlep\u0161ovanie. Pou\u017eite tieto \u0161tyri d\u00f4vody na nap\u00edsanie u\u017eito\u010dn\u00fdch pracovn\u00fdch pokynov. <\/p>\n\n\n\n

\u0160kolenie nov\u00fdch pracovn\u00edkov<\/h3>\n\n\n\n

\u0160kolenie je z\u00e1kladn\u00fd prv\u00fd krok<\/a> zabezpe\u010di\u0165, aby \u013eudia boli kompetentn\u00ed pri plnen\u00ed svojich povinnost\u00ed. V r\u00e1mci \u010dinnost\u00ed pl\u00e1novania kvality je d\u00f4le\u017eit\u00e9 definova\u0165 typ \u0161kolenia, ktor\u00e9 m\u00e1 ka\u017ed\u00e1 funkcia absolvova\u0165. Rovnako je potrebn\u00e9 zabezpe\u010di\u0165, aby \u0161kolitelia plnili pl\u00e1n vr\u00e1tane vylep\u0161en\u00ed vykonan\u00fdch v pokynoch.<\/p>\n\n\n\n

Nov\u00ed zamestnanci by mali za\u010da\u0165 svoje \u0161kolenie s odborn\u00edkom na procesy, aby mohli pozorova\u0165, ako sa m\u00e1 proces vykon\u00e1va\u0165. Pr\u00e1ve tu prebiehaj\u00fa podrobn\u00e9 diskusie o \u0161kolen\u00ed a praktick\u00e9 \u010dinnosti medzi expertom a \u0161kolen\u00fdm. \u0160kolite\u013e pou\u017e\u00edva pracovn\u00e9 pokyny, aby nov\u00ed zamestnanci pochopili z\u00e1klad \u00faloh, ktor\u00e9 vykon\u00e1vaj\u00fa. Tento proces je pr\u00edle\u017eitos\u0165ou na dodato\u010dn\u00e9 presk\u00famanie obsahu pracovn\u00fdch pokynov. Veter\u00e1n m\u00f4\u017ee op\u00e4tovne potvrdi\u0165 definovan\u00e9 kroky a nov\u00fd zamestnanec m\u00f4\u017ee potvrdi\u0165 platnos\u0165 procesu.<\/p>\n\n\n\n

Referen\u010dn\u00e9 opatrenie <\/h3>\n\n\n\n

T\u00e1to \u010dinnos\u0165 v oblasti kvality by sa mala zamera\u0165 na pr\u00edstup k n\u00e1vodom aj na ich form\u00e1t. Dokument\u00e1cia mus\u00ed by\u0165 zaveden\u00e1 tak, aby sa pracovn\u00edci nemuseli ob\u00e1va\u0165, \u017ee bud\u00fa musie\u0165 vyh\u013eada\u0165 inform\u00e1cie t\u00fdkaj\u00face sa ich oblast\u00ed zodpovednosti. <\/p>\n\n\n\n

Ke\u010f zamestnanci absolvuj\u00fa \u0161kolenie a preuk\u00e1\u017eu, \u017ee s\u00fa schopn\u00ed efekt\u00edvne pracova\u0165, mus\u00edte zabezpe\u010di\u0165, aby boli pracovn\u00e9 pokyny k dispoz\u00edcii v pr\u00edpade ot\u00e1zok. Pokyny musia by\u0165 prezentovan\u00e9 v zrozumite\u013enej forme, aby ich spr\u00edstupnenie a presk\u00famanie nezaberalo drahocenn\u00fd \u010das.<\/p>\n\n\n\n

Nap\u00ed\u0161te, ako sa m\u00e1 in\u0161trukcia vykona\u0165, konkr\u00e9tne pre ka\u017ed\u00fa hlavn\u00fa \u00falohu. Vyhnite sa definovaniu toho, pre\u010do sa \u010dinnos\u0165 vykon\u00e1va. Nemalo by by\u0165 potrebn\u00e9, aby odborn\u00e1 organiz\u00e1cia op\u00e4tovne potvrdzovala, pre\u010do s\u00fa z\u00e1kladn\u00e9 \u00falohy potrebn\u00e9. Ak je potrebn\u00e9 definova\u0165 inform\u00e1cie \u201cpre\u010do\u201d, odde\u013ete ich od pracovn\u00fdch pokynov a dodato\u010dn\u00e9 inform\u00e1cie spr\u00edstupnite len ako referen\u010dn\u00e9 dokumenty \u0161kolenia.<\/p>\n\n\n\n

Rie\u0161enie probl\u00e9mov<\/h3>\n\n\n\n

Rie\u0161enie probl\u00e9mov je \u010dinnos\u0165 v oblasti kvality, ktor\u00e1 sa zameriava na zabezpe\u010denie spr\u00e1vneho vymedzenia podporn\u00fdch procesov na dosiahnutie kvality v\u00fdrobku. Na dokument\u00e1ciu by sa malo \u010dasto odkazova\u0165, aby sa zabezpe\u010dilo zachovanie relevantnosti.<\/p>\n\n\n\n

Pracovn\u00e9 pokyny s\u00fa k\u013e\u00fa\u010dov\u00e9 dokumenty, na ktor\u00e9 sa m\u00e1 odkazova\u0165<\/a> pri zisten\u00ed intern\u00fdch alebo extern\u00fdch nezh\u00f4d. Urobte z presk\u00famania pracovn\u00fdch pokynov s\u00fa\u010das\u0165 procesu n\u00e1pravn\u00fdch opatren\u00ed. Op\u00fdtajte sa, \u010di podporn\u00e1 in\u0161trukcia spr\u00e1vne definuje proces, a potom vykonajte audit in\u0161trukcie, aby ste potvrdili spr\u00e1vnu defin\u00edciu.<\/p>\n\n\n\n

Prev\u00e1dzkovate\u013e\/zamestnanec nem\u00f4\u017ee nies\u0165 pln\u00fa zodpovednos\u0165, ak s\u00fa z\u00e1znamy o \u0161kolen\u00ed nap\u00edsan\u00e9 pod\u013ea nedostato\u010dne definovan\u00e9ho pracovn\u00e9ho n\u00e1vodu. Ak je \u00faloha spr\u00e1vne definovan\u00e1, mo\u017eno bude potrebn\u00e9 prehodnoti\u0165 sp\u00f4sob, ak\u00fdm sa \u0161kolenie vykon\u00e1va.<\/p>\n\n\n\n

Neust\u00e1le zlep\u0161ovanie<\/h3>\n\n\n\n

Pracovn\u00e9 pokyny by nemali by\u0165 stagnuj\u00facimi dokumentmi, ku ktor\u00fdm sa pristupuje len vtedy, ke\u010f o ne aud\u00edtori po\u017eiadaj\u00fa. Presk\u00famanie pracovn\u00fdch pokynov, ke\u010f sa zistia pr\u00edle\u017eitosti na zlep\u0161enie, dokazuje, \u017ee ide o \u201c\u017eiv\u00e9 dokumenty\u201d.\u201d<\/p>\n\n\n\n

Pokyny sa daj\u00fa vylep\u0161ova\u0165 prostredn\u00edctvom rev\u00edzi\u00ed dokumentov, auditov, disciplinovan\u00e9ho procesu rie\u0161enia probl\u00e9mov a predov\u0161etk\u00fdm vstupom odborn\u00edkov, ktor\u00ed \u00falohy vykon\u00e1vaj\u00fa. S\u00fa\u010dasn\u00e1 dokument\u00e1cia by mala by\u0165 v\u00fdchodiskov\u00fdm bodom pre v\u0161etky zlep\u0161enia. Pred vytvoren\u00edm nov\u00e9ho dokumentu v\u017edy vylep\u0161ujte existuj\u00facu dokument\u00e1ciu. Objem sa nerovn\u00e1 neust\u00e1lemu zlep\u0161ovaniu.<\/p>\n\n\n\n

Zistenie, \u017ee va\u0161e pracovn\u00e9 pokyny sl\u00fa\u017eia na \u0161tyri k\u013e\u00fa\u010dov\u00e9 \u00fa\u010dely, je d\u00f4kazom, \u017ee va\u0161a organiz\u00e1cia uplat\u0148uje pokro\u010dil\u00e9 pl\u00e1novanie kvality. Ukazuje to, \u017ee organiz\u00e1cia pova\u017euje proces pracovn\u00fdch in\u0161trukci\u00ed za d\u00f4le\u017eitej\u0161\u00ed ako len predp\u00edsan\u00fa po\u017eiadavku z najnov\u0161ej normy kvality. Dokazuje to tie\u017e, \u017ee vrcholov\u00fd mana\u017ement ch\u00e1pe d\u00f4le\u017eitos\u0165 zabezpe\u010denia toho, aby sa tak\u00e1to dokument\u00e1cia spr\u00e1vne vytv\u00e1rala, implementovala, pou\u017e\u00edvala a zlep\u0161ovala.<\/p>\n\n\n\n

\"Pracovn\u00edk,<\/figure><\/div>\n\n\n\n

Bez spr\u00e1vnych pracovn\u00fdch pokynov nebudete m\u00f4c\u0165 s\u00fa\u0165a\u017ei\u0165<\/h2>\n\n\n\n

V\u00fdznam kvalitn\u00fdch pracovn\u00fdch pokynov neust\u00e1le rastie. V \u010dase nedostatok kvalifikovan\u00fdch pracovn\u00edkov<\/a>, mal\u00fdch s\u00e9ri\u00ed a r\u00f4znorodej v\u00fdroby s\u00fa presn\u00e9 pracovn\u00e9 pokyny zlatom 21. storo\u010dia. Tu sa dozviete, ako vytvori\u0165 profesion\u00e1lny pracovn\u00fd n\u00e1vod a \u010domu mus\u00edte venova\u0165 pozornos\u0165. <\/p>","protected":false},"excerpt":{"rendered":"

Customer-specific products are booming, wich means that batch sizes are getting smaller and smaller. As a result, the variation and combination of different tasks to be performed at a workplace and by an employee are also increasing sharply. An employee has to master an almost infinite number of processes. In order not to be overtaxed […]<\/p>\n","protected":false},"author":2,"featured_media":8548,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wds_primary_category":0,"footnotes":""},"categories":[26,40,53],"tags":[27,41,54],"post_folder":[],"class_list":["post-8547","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lean-manufacturing","category-training","category-work-instructions","tag-lean-manufacturing","tag-training","tag-work-instructions"],"uagb_featured_image_src":{"full":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp.jpg",1920,1277,false],"thumbnail":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-150x150.jpg",150,150,true],"medium":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-300x200.jpg",300,200,true],"medium_large":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-768x511.jpg",768,511,true],"large":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-1024x681.jpg",1024,681,true],"1536x1536":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp-1536x1022.jpg",1536,1022,true],"2048x2048":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp.jpg",1920,1277,false],"trp-custom-language-flag":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/02\/checklist-comp.jpg",18,12,false]},"uagb_author_info":{"display_name":"VIAR","author_link":"https:\/\/rewo.io\/sk\/author\/viar\/"},"uagb_comment_info":0,"uagb_excerpt":"Customer-specific products are booming, wich means that batch sizes are getting smaller and smaller. As a result, the variation and combination of different tasks to be performed at a workplace and by an employee are also increasing sharply. An employee has to master an almost infinite number of processes. In order not to be overtaxed…","_links":{"self":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/posts\/8547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/comments?post=8547"}],"version-history":[{"count":0,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/posts\/8547\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/media\/8548"}],"wp:attachment":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/media?parent=8547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/categories?post=8547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/tags?post=8547"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/post_folder?post=8547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}