{"id":8571,"date":"2020-03-16T08:27:05","date_gmt":"2020-03-16T08:27:05","guid":{"rendered":"https:\/\/www.unity.si\/tips-on-how-to-write-good-work-instructions\/"},"modified":"2021-03-19T09:08:41","modified_gmt":"2021-03-19T09:08:41","slug":"tipy-ako-napisat-dobre-pracovne-pokyny","status":"publish","type":"post","link":"https:\/\/rewo.io\/sk\/tips-on-how-to-write-good-work-instructions\/","title":{"rendered":"Tipy, ako nap\u00edsa\u0165 dobr\u00e9 pracovn\u00e9 pokyny"},"content":{"rendered":"<p>V\u00fdznam pracovn\u00fdch pokynov sa prejavuje v <a href=\"https:\/\/rewo.io\/en\/why-write-work-instructions-and-why-are-they-important\/\">vedenie zamestnancov v oblastiach kvality, ako s\u00fa \u0161kolenia, referencie, rie\u0161enie probl\u00e9mov a neust\u00e1le zlep\u0161ovanie.<\/a>. Pracovn\u00e9 pokyny v\u0161ak nie s\u00fa len \u010fal\u0161ou \u00bbvecou, ktor\u00fa va\u0161a spolo\u010dnos\u0165 potrebuje\u00ab. Ich obsah by mal by\u0165 starostlivo vytvoren\u00fd pod\u013ea konkr\u00e9tnych pokynov, ako p\u00edsa\u0165 pracovn\u00e9 pokyny.<\/p>\n\n\n\n<p>P\u00edsanie jasn\u00fdch a stru\u010dn\u00fdch pracovn\u00fdch pokynov je v r\u00fdchlom pracovnom prostred\u00ed, kde \u010das s\u00fa peniaze, ve\u013emi d\u00f4le\u017eit\u00e9. Ich cie\u013eom je pom\u00f4c\u0165 spolo\u010dnostiam dosiahnu\u0165 vy\u0161\u0161iu \u00farove\u0148 efektivity pr\u00e1ce t\u00fdm, \u017ee u\u0161etria \u010das str\u00e1ven\u00fd na vykonanie \u00falohy. Dobre nap\u00edsan\u00e9 pracovn\u00e9 pokyny zabezpe\u010duj\u00fa, aby zamestnanci, ktor\u00ed vykon\u00e1vaj\u00fa \u00falohy, \u013eahko postupovali pod\u013ea jednotliv\u00fdch krokov. T\u00fdmto sp\u00f4sobom sa pr\u00e1ca vykon\u00e1va r\u00fdchlej\u0161ie, minimalizuje sa riziko ch\u00fdb a skracuj\u00fa sa prestoje a oneskorenia.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1-1024x683.jpg\" alt=\"P\u00edsanie dobr\u00fdch pracovn\u00fdch pokynov\" class=\"wp-image-8574 lazyload\" width=\"800\" data-srcset=\"https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1-1024x683.jpg 1024w, https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1-300x200.jpg 300w, https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1-768x512.jpg 768w, https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1-1536x1024.jpg 1536w, https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1.jpg 1920w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/683;\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Ako rozpozna\u0165 alebo definova\u0165 dobr\u00e9 pracovn\u00e9 in\u0161trukcie<\/h2>\n\n\n\n<p>Ak chcete rozl\u00ed\u0161i\u0165 dobre nap\u00edsan\u00fd pracovn\u00fd n\u00e1vod od priemern\u00e9ho, mali by ste sa pozrie\u0165 na jeho charakteristiky. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Jasn\u00e9 a zrozumite\u013en\u00e9<\/h3>\n\n\n\n<p>Obsah je \u013eahko \u010ditate\u013en\u00fd a ka\u017ed\u00fd zamestnanec m\u00e1 jasn\u00fd preh\u013ead o \u00falohe. Text je p\u00edsan\u00fd akt\u00edvnym hlasom a bez zlo\u017eit\u00fdch viet, \u017earg\u00f3nu, skratiek alebo nevysvetlen\u00fdch odborn\u00fdch v\u00fdrazov.&nbsp; <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pr\u00edstupn\u00e9<\/h3>\n\n\n\n<p>P\u00fdtanie sa na dokumenty v spolo\u010dnosti sa m\u00f4\u017ee r\u00fdchlo sta\u0165 \u010dasovo n\u00e1ro\u010dnou no\u010dnou morou. Dobr\u00e9 pracovn\u00e9 in\u0161trukcie by mali by\u0165 \u013eahko dostupn\u00e9 pre ka\u017ed\u00e9ho, kto ich potrebuje, ulo\u017een\u00e9 bu\u010f online, alebo rozmiestnen\u00e9 po r\u00f4znych oddeleniach. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00f4veryhodn\u00e9<\/h3>\n\n\n\n<p>Nesmie mu ch\u00fdba\u0165 d\u00f4veryhodnos\u0165. Konzult\u00e1cie s odborn\u00edkmi na dan\u00fa \u00falohu s\u00fa pri rozpozn\u00e1van\u00ed alebo p\u00edsan\u00ed dobr\u00e9ho pracovn\u00e9ho n\u00e1vodu k\u013e\u00fa\u010dov\u00e9. Povedzme, \u017ee Jim pracuje ako oper\u00e1tor na v\u00fdrobnom stroji u\u017e nieko\u013eko rokov. Vie toho viac ako Sally, \u010derstvo zamestnan\u00e1 asistentka, a m\u00f4\u017ee v\u00e1m poskytn\u00fa\u0165 inform\u00e1cie z prvej ruky.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Konzistentn\u00e9<\/h3>\n\n\n\n<p>K\u013e\u00fa\u010dom k \u00faspechu je d\u00f4slednos\u0165. Dobr\u00e9 pracovn\u00e9 pokyny sa riadia jednotn\u00fdm \u0161t\u00fdlom p\u00edsania a prezent\u00e1cie inform\u00e1ci\u00ed, \u010do u\u013eah\u010duje ich \u010d\u00edtanie a pochopenie. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Vizu\u00e1lne<\/strong><\/h3>\n\n\n\n<p>Dobr\u00e9 pracovn\u00e9 pokyny s\u00fa v pr\u00edpade potreby podporen\u00e9 vizu\u00e1lnymi prvkami. Prvky ako fotografie a vide\u00e1 prid\u00e1vaj\u00fa hodnotu. Musia v\u0161ak by\u0165 prisp\u00f4soben\u00e9 a zrozumite\u013en\u00e9 pre cie\u013eov\u00fa skupinu, v na\u0161om pr\u00edpade pre pracovn\u00edkov.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Nap\u00edsali \u013eudia, ktor\u00ed to vedia<\/h3>\n\n\n\n<p>Ak tento proces nepozn\u00e1te, nie ste ten spr\u00e1vny \u010dlovek na t\u00fato pr\u00e1cu.\nna p\u00edsanie dobr\u00fdch pracovn\u00fdch pokynov. Nie je to v\u017edy pr\u00e1ca pre jedn\u00e9ho \u010dloveka, tvorba\nn\u00e1vodov si vy\u017eaduje t\u00edmov\u00fa pr\u00e1cu, kde niektor\u00ed vedia viac ako in\u00ed, najm\u00e4 ak\nje proces zlo\u017eit\u00fd. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kroky k dobr\u00e9mu pracovn\u00e9mu n\u00e1vodu<\/h2>\n\n\n\n<p>Ak chcete zv\u00fd\u0161i\u0165 efektivitu pr\u00e1ce a \u010dasu, tu je nieko\u013eko pokynov, ako nap\u00edsa\u0165 dobr\u00fd pracovn\u00fd n\u00e1vod.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Nap\u00ed\u0161te jasn\u00fd \u00favod<\/h3>\n\n\n\n<p>Dobr\u00fd \u00favod by mal obozn\u00e1mi\u0165 zamestnancov s projektom a ur\u010di\u0165 osoby zodpovedn\u00e9 za realiz\u00e1ciu \u00falohy. Nezabudnite uvies\u0165 o\u010dak\u00e1van\u00fd v\u00fdstup \u00falohy a vytvori\u0165 jasn\u00fd n\u00e1zov \u00falohy. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Op\u00ed\u0161te, ako vykon\u00e1va\u0165 pr\u00e1cu<\/h3>\n\n\n\n<p>Pri opise postupu pr\u00e1ce pou\u017eite kombin\u00e1ciu textu a vizu\u00e1lnych prvkov, ako s\u00fa obr\u00e1zky, tabu\u013eky alebo v\u00fdvojov\u00e9 diagramy. Nezabudnite ka\u017ed\u00fd krok rozdeli\u0165 na men\u0161ie \u010dasti. Uistite sa, \u017ee ste pridali v\u0161etky relevantn\u00e9 inform\u00e1cie o pr\u00e1ci vr\u00e1tane po\u017eadovan\u00fdch materi\u00e1lov alebo u\u017eito\u010dn\u00fdch odkazov. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Obr\u00e1\u0165te sa na odborn\u00edkov<\/h3>\n\n\n\n<p>\u017diadna dobr\u00e1 pracovn\u00e1 in\u0161trukcia by sa nemala zaob\u00eds\u0165 bez konzult\u00e1cie s odborn\u00edkmi na dan\u00fa problematiku. Spolo\u010dne si prejdite n\u00e1vod a uistite sa, \u017ee je presn\u00fd a aktu\u00e1lny.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Form\u00e1t na jednoduch\u00e9 \u010d\u00edtanie<\/h3>\n\n\n\n<p>Po sp\u00edsan\u00ed krokov je \u010das na to, aby boli va\u0161e pokyny u\u017e\u00edvate\u013esky pr\u00edvetiv\u00e9. Vyberte si form\u00e1t a dr\u017ete sa ho. Kroky m\u00f4\u017eete napr\u00edklad rozdeli\u0165 do o\u010d\u00edslovan\u00fdch zoznamov. Na lep\u0161ie vysvetlenie postupu pridajte obr\u00e1zky. Zv\u00fdraznite d\u00f4le\u017eit\u00e9 \u010dasti textu tu\u010dn\u00fdm p\u00edsmom alebo kurz\u00edvou. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Zjednodu\u0161enie a \u00faprava <\/h3>\n\n\n\n<p>Pravidlom je, aby bol text \u010do najjasnej\u0161\u00ed a najkonzistentnej\u0161\u00ed. Pre\u010d\u00edtajte si ho e\u0161te raz a uistite sa, \u017ee d\u00e1va zmysel. Ak s\u00fa v \u0148om nejak\u00e9 nejasnosti, zjednodu\u0161te alebo prep\u00ed\u0161te kroky. Majte na pam\u00e4ti, \u017ee vety, ktor\u00e9 pou\u017e\u00edvate, by mali by\u0165 kr\u00e1tke a jednoduch\u00e9 (do 15 slov), bez zlo\u017eit\u00fdch slov alebo skratiek, ktor\u00e9 by mohli pracovn\u00edkov zmias\u0165. Mo\u017eno budete chcie\u0165 prida\u0165 aj odkazy na \u010fal\u0161ie vzdel\u00e1vanie. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Po\u017eiadajte kolegu, aby ju vysk\u00fa\u0161al<\/h3>\n\n\n\n<p>Ak si chcete overi\u0165 presnos\u0165 svojej pr\u00e1ce, vysk\u00fa\u0161ajte ju s kolegom. Po\u017eiadajte ho, aby \u00falohu vykonal bez va\u0161ej pomoci a spoliehal sa len na dan\u00e9 pokyny. Pozorujte a nesk\u00f4r si zap\u00ed\u0161te pr\u00edpadn\u00e9 nedorozumenia. Vytvorte si zoznam toho, \u010do by sa malo doplni\u0165\/zmeni\u0165. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ulo\u017ei\u0165 a zdie\u013ea\u0165<\/h3>\n\n\n\n<p>Po dokon\u010den\u00ed dokumentu ho nezabudnite zdie\u013ea\u0165 so svojimi\ns va\u0161\u00edm t\u00edmom. Vytvorte si online k\u00f3piu, aby ste zabr\u00e1nili jeho strate. Ulo\u017ete do prie\u010dinka alebo dokumentu\nsyst\u00e9me s \u013eahk\u00fdm pr\u00edstupom pre v\u0161etk\u00fdch, ktor\u00ed ho m\u00f4\u017eu potrebova\u0165. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Zhrnutie<\/h2>\n\n\n\n<p>Na za\u010diatku to m\u00f4\u017ee znie\u0165 zlo\u017eito, ale ke\u010f sa v\u00e1m to podar\u00ed, proces, ako nap\u00edsa\u0165 dobr\u00fd <a href=\"https:\/\/rewo.io\/en\/standard-work-instructions-and-standard-operation-procedures\/\">pracovn\u00e9 in\u0161trukcie<\/a> je jednoduch\u00e9. Dbajte na dodr\u017eiavanie pokynov a nezab\u00fadajte, aby ste v\u017edy postupovali \u010do najjednoduch\u0161ie. \u010coskoro si v\u0161imnete <a href=\"https:\/\/www.15five.com\/blog\/5-ways-standard-procedure-improves-employee-performance\/\">rozdiely vo v\u00fdkonnosti<\/a>. <\/p>","protected":false},"excerpt":{"rendered":"<p>The importance of work instructions shows in guiding employees in the quality areas of training, reference, problem-solving and continuous improvement. However, work instructions are not just another \u00bbthing your company needs\u00ab. The content should be carefully generated, following specific guidelines on how to write work instructions. Writing clear and concise work instructions is crucial in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8573,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wds_primary_category":0,"footnotes":""},"categories":[40,53],"tags":[7,59,54],"post_folder":[],"class_list":["post-8571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training","category-work-instructions","tag-manufacturing","tag-standard-work-instructions","tag-work-instructions"],"uagb_featured_image_src":{"full":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp.jpg",1920,1280,false],"thumbnail":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-150x150.jpg",150,150,true],"medium":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-300x200.jpg",300,200,true],"medium_large":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-768x512.jpg",768,512,true],"large":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1024x683.jpg",1024,683,true],"1536x1536":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp-1536x1024.jpg",1536,1024,true],"2048x2048":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp.jpg",1920,1280,false],"trp-custom-language-flag":["https:\/\/rewo.io\/wp-content\/uploads\/2020\/03\/writing-comp.jpg",18,12,false]},"uagb_author_info":{"display_name":"VIAR","author_link":"https:\/\/rewo.io\/sk\/author\/viar\/"},"uagb_comment_info":0,"uagb_excerpt":"The importance of work instructions shows in guiding employees in the quality areas of training, reference, problem-solving and continuous improvement. However, work instructions are not just another \u00bbthing your company needs\u00ab. The content should be carefully generated, following specific guidelines on how to write work instructions. Writing clear and concise work instructions is crucial in&hellip;","_links":{"self":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/posts\/8571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/comments?post=8571"}],"version-history":[{"count":0,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/posts\/8571\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/media\/8573"}],"wp:attachment":[{"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/media?parent=8571"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/categories?post=8571"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/tags?post=8571"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/rewo.io\/sk\/wp-json\/wp\/v2\/post_folder?post=8571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}