{"id":8586,"date":"2020-03-31T09:16:16","date_gmt":"2020-03-31T09:16:16","guid":{"rendered":"https:\/\/www.unity.si\/what-are-iso-compliant-work-instructions-and-how-to-write-them\/"},"modified":"2021-03-17T07:31:05","modified_gmt":"2021-03-17T07:31:05","slug":"co-su-pracovne-pokyny-v-sulade-s-iso-a-ako-ich-napisat","status":"publish","type":"post","link":"https:\/\/rewo.io\/sk\/what-are-iso-compliant-work-instructions-and-how-to-write-them\/","title":{"rendered":"\u010co s\u00fa pracovn\u00e9 pokyny v s\u00falade s ISO a ako ich nap\u00edsa\u0165?"},"content":{"rendered":"

Vzh\u013eadom na rast\u00facu popularitu noriem ISO je spr\u00e1vne o nich hovori\u0165 trochu viac. V tomto blogovom pr\u00edspevku si definujeme, \u010do znamen\u00e1 s\u00falad s normami ISO, ako sa prejavuje pri p\u00edsan\u00ed dokument\u00e1cie a \u010do to znamen\u00e1 pre p\u00edsanie pracovn\u00fdch pokynov. Na \u00favod si najprv definujme, \u010do je to ISO. Organiz\u00e1cia so s\u00eddlom vo \u0160vaj\u010diarsku, tzv. Medzin\u00e1rodn\u00e1 organiz\u00e1cia pre normaliz\u00e1ciu<\/a> vyv\u00edja a publikuje medzin\u00e1rodn\u00e9 normy dokument\u00e1cie syst\u00e9mu riadenia kvality (QMS), ktor\u00e9 zabezpe\u010duj\u00fa konzistentn\u00fa \u00farove\u0148 kvality, bezpe\u010dnosti a efekt\u00edvnosti. Ich normy, z ktor\u00fdch najzn\u00e1mej\u0161ia je s\u00e9ria ISO 9000, pom\u00e1haj\u00fa spolo\u010dnostiam efekt\u00edvne dokumentova\u0165 a udr\u017eiava\u0165 \u00fa\u010dinn\u00fd syst\u00e9m kvality.<\/p>\n\n\n\n

\"Logo<\/figure><\/div>\n\n\n\n

\u010co je to zhoda s normou ISO?<\/h2>\n\n\n\n

Podnik je ISO\nak dodr\u017eiava pravidl\u00e1 a predpisy ISO. Spolo\u010dnosti maj\u00fa vo\u013en\u00fd pr\u00edstup\nv\u00f4\u013eu pri rozhodovan\u00ed, \u010di bud\u00fa dodr\u017eiava\u0165 normy ISO alebo nie; m\u00f4\u017eu si vybra\u0165\nale nie s\u00fa povinn\u00e9 dodr\u017eiava\u0165 normy. <\/p>\n\n\n\n

ISO poskytuje\ncertifik\u00e1ciu ako potvrdenie zhody spolo\u010dnosti s normami a poskytuje\nz\u00e1kazn\u00edkom a obchodn\u00fdm partnerom. ISO 9001 je jedinou normou v\nrodine, pod\u013ea ktorej sa d\u00e1 certifikova\u0165. Existuje viac ako mili\u00f3n podnikov\nvo viac ako 170 krajin\u00e1ch s tak\u00fdmto certifik\u00e1tom. Certifika\u010dn\u00fd audit v\u0161ak\nje n\u00e1kladn\u00fd a \u010dasovo n\u00e1ro\u010dn\u00fd. To znamen\u00e1, \u017ee \u010doraz viac spolo\u010dnost\u00ed uprednost\u0148uje by\u0165\nv s\u00falade s normou ISO namiesto certifik\u00e1tu ISO.<\/p>\n\n\n\n

Ako nap\u00edsa\u0165 pracovn\u00e9 pokyny v s\u00falade s ISO?<\/h2>\n\n\n\n

ISO poskytuje iba\nn\u00e1vod, ako prev\u00e1dzkova\u0165 QMS va\u0161ej spolo\u010dnosti, ale nedefinuje\nform\u00e1t. Pri p\u00edsan\u00ed pr\u00e1ce v s\u00falade s ISO by ste sa mali zamera\u0165 na 4 hlavn\u00e9 body\npokyny:<\/p>\n\n\n\n

1. Pochopi\u0165 po\u017eiadavky ISO na zhodu<\/h3>\n\n\n\n

Pozorne si pre\u010d\u00edtajte normy a obozn\u00e1mte sa s po\u017eiadavkami QMS. M\u00f4\u017eu obsahova\u0165 r\u00f4zne druhy z\u00e1sad, pr\u00edru\u010diek, cie\u013eov, postupov a v\u00fdvojov\u00fdch diagramov. Pred p\u00edsan\u00edm sa uistite, \u017ee rozumiete rozdiel medzi procesom, postupom a pracovnou in\u0161trukciou<\/a>. <\/p>\n\n\n\n

2. Form\u00e1tovanie dokument\u00e1cie pre s\u00falad s ISO<\/h3>\n\n\n\n

Ak ste zvyknut\u00ed na\npracova\u0165 s generick\u00fdmi dokumentmi, dovo\u013ete n\u00e1m pripomen\u00fa\u0165, \u017ee ISO neposkytuje\n\u0161abl\u00f3ny. Najlep\u0161ie je napl\u00e1nova\u0165 stretnutie vo va\u0161ej spolo\u010dnosti a prideli\u0165\n\u00falohu mana\u017e\u00e9ra syst\u00e9mu kvality. Nechajte t\u00fato osobu naform\u00e1tova\u0165 dokument\u00e1ciu\na vytvor\u00ed strat\u00e9giu obsahu. <\/p>\n\n\n\n

3. Myslite na svojich pou\u017e\u00edvate\u013eov a p\u00ed\u0161te pre nich<\/h3>\n\n\n\n

Va\u0161i pou\u017e\u00edvatelia s\u00fa\nva\u0161i spolupracovn\u00edci. Mnoh\u00ed z nich nemusia by\u0165 ve\u013ek\u00fdmi fan\u00fa\u0161ikmi \u010d\u00edtania, preto im\ndokument\u00e1ciu \u010do najviac vizu\u00e1lnu a zrozumite\u013en\u00fa. Mo\u017eno budete chcie\u0165\nzahrn\u00fa\u0165 jednoduch\u00fd jazyk a pojmy, ktor\u00e9 ka\u017ed\u00fd pozn\u00e1. Sna\u017ete sa\nvtesna\u0165 pr\u00edli\u0161 ve\u013ea inform\u00e1ci\u00ed do jedn\u00e9ho dokumentu, av\u0161ak sna\u017ete sa tie\u017e nevytv\u00e1ra\u0165\npr\u00edli\u0161 ve\u013ea r\u00f4znych dokumentov na t\u00fa ist\u00fa t\u00e9mu. To sp\u00f4sobuje nadmern\u00fa byrokraciu\na je v\u0161etko, len nie \u013eahko pochopite\u013en\u00e9.<\/p>\n\n\n\n

4. Zahrn\u00fa\u0165 osved\u010den\u00e9 postupy technick\u00e9ho p\u00edsania<\/h3>\n\n\n\n

Ak ste u\u017e\nm\u00e1te sk\u00fasenosti s p\u00edsan\u00edm technickej dokument\u00e1cie, viete, \u010do funguje najlep\u0161ie. Ak\nnie, tu je nieko\u013eko odpor\u00fa\u010dan\u00ed, \u010do treba zoh\u013eadni\u0165 pri p\u00edsan\u00ed ISO\npracovn\u00fdch pokynov v s\u00falade s predpismi:<\/p>\n\n\n\n