Case study · Industrial group
Scaling video instructions across a whole group.
Kolektor scaled REWO across its international sites with a central video production team that records and edits instructions for every plant. Local staff stay on production, output per recording visit more than doubled, and each instruction cost about €78 to produce.
Industry
Industrial group
Group
30+ companies
Size
5,500 employees
Model
Central content team
Kolektor is a global industrial group based in Slovenia, with over 30 companies and 5,500 employees. It operates across three divisions: Mobility (automotive components), Technologies (power systems and automation) and Construction (infrastructure projects).
The challenge
Demand for video, but no one to make it.
Demand for standardised digital instructions was growing, but scaling video documentation across international operations kept stalling.
No dedicated authors
No one's job was to create instructions, so documentation competed with everything else.
Experts aren't video producers
Subject matter experts knew the process but had limited digital skills.
Operations disrupted
When internal staff tried to create content, regular operations suffered.
Video felt too slow
Recording and editing was seen as a big time investment, so documentation fell behind.
The solution
A central team that films for every site.
Kolektor set up a centralised support model: a video production team in Bosnia, part of its internal support services, records and edits REWO content for multiple sites.
Centralised expertise
A team with recording and editing skills produces the content, freeing local staff from production work.
Planned recording visits
Local teams prepare each visit in advance — schedules, tool access and process walkthroughs.
Remote editing
Footage is edited off-site, which shortens approval cycles and keeps local workload low.
Experts explain, the team produces
Subject matter experts supply the process knowledge; the central team handles every technical step.
The results
Lower cost, more instructions.
~€78
Per video instruction (18 videos, 108 hours, ~€1,400)
65%+
Lower cost than in-house engineers at €40/hour
70 vs 30
Instructions recorded per visit, with proper preparation
Multi-site
Video documentation across several locations
Lower production cost
18 videos took 108 hours at about €1,400. The same hours from in-house engineers at an average EU rate of €40/hour would have cost over €4,300.
More than double the output
With proper planning, one technician recorded up to 70 instructions in a single visit, against 30 in an earlier, less organised session.
Broader coverage
The model brought video documentation to multiple locations and sped up the group's documentation effort.
Sceptics became users
Many employees who were sceptical at first saw the value of video once they used it at work and in onboarding.
Bottom line
A blueprint for multi-site groups.
By separating content creation from subject-matter expertise, Kolektor removed the skill and time barriers that usually stall video documentation. The result is a repeatable model for industrial groups — and it scales down too: a single site can give the role to one dedicated, tech-savvy person working alongside the experts.
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