Case study · Industrial machinery
Instructions on video, audits made easier.
Scanreco replaced printed instructions and shared folders with REWO video instructions and digital sign-offs — in production and quality control, and in the office for ERP processes. Onboarding got easier across languages, and customer audits became a showcase.
Industry
Industrial radio remote controls
Experience
35+ years
Customers
OEMs worldwide
Deployment
Standalone
Scanreco makes professional radio remote control systems for industrial and mobile machinery, letting operators control machines safely from a distance. With over 35 years of experience, it supplies OEMs and machine manufacturers worldwide.
The challenge
Documents that fell short on complex work.
Traditional document-based instructions didn't give enough clarity for complex operations — and training new employees across departments needed a better approach.
Not clear enough for complex work
Document-based instructions often fell short when operations were intricate.
Language barriers
Text-based documents didn't work equally well for every employee.
Inconsistent documentation
Instructions varied in quality and structure from one document to the next.
Buried in shared folders
Relying on SharePoint and Teams folders made finding and updating instructions slow.
The solution
Video from the operator's point of view.
Scanreco chose REWO as the foundation for video work instructions across production and office workflows.
Recorded from the operator's view
Videos filmed from the operator's position make instructions realistic for quality control and production.
Interactive instructions
Operators can pause and step through instructions to understand complex tasks.
Digital sign-offs
Printed instructions and paper sign-offs were replaced with videos and digital sign-offs.
Screen recordings for ERP processes
Office teams document ERP workflows with screen recordings, beyond the shop floor.
The results
Simpler to learn, simpler to show.
Paperless
Printed instructions replaced by video and digital sign-offs
Easier audits
Customers saw video instructions in use during on-site audits
Quicker onboarding
New employees get up to speed without language limits
Cross-department
Used in production, quality control and the office
Onboarding without language limits
Visual guides helped new employees, especially first-time operators, get up to speed quickly.
Audits became a showcase
Customers were impressed by motion-based video instructions during on-site audits.
No more searching file systems
Centralised access replaced digging through folders, and less printing cut paper and admin costs.
Beyond the shop floor
Office teams capture and share ERP processes as screen recordings, reducing reliance on tribal knowledge.
Customer perspective
“Thanks to the clear structure, full traceability of revisions, and standardized documentation, our audit processes run smoothly, and we can quickly provide evidence of compliance.”
Mateusz Gabarkiewicz, Scanreco Group — Scanreco
Bottom line
From documents to shared know-how.
For Scanreco, REWO went beyond replacing documents: it changed how knowledge is transferred, standardised and accessed across the company. New employees get up to speed more easily, veteran operators work to a consistent standard, and customer audits reflect the company's commitment to quality.
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