Resources

Work instructions, explained.

Guides and articles on work instructions, training and knowledge on the shop floor.

Workers at stations on an assembly line

Work instructions

How to make good assembly line work instructions

Signs your assembly line work instructions aren't working, and how to write ones operators actually use: standardise, involve the line, keep it visual.

Person updating work instructions

Work instructions

What Are the Signs Your Work Instructions Need an Upgrade?

Five signs your work instructions need an upgrade: hard to update, outdated, hard to find, unused, and no proof of who saw which version.

Two women carrying out a quality inspection with a checklist

Quality & compliance

What are quality checklists and how to use them on the shop floor

What a quality checklist is, what it should contain, a sample first-piece, in-process and end-of-line checklist, and how to handle measuring checks.

Person recording a video on a smartphone

Work instructions

Why video is better than text for work instructions (and when it isn't)

Video shows hands, tools and orientation that text can only describe. Where video wins on the shop floor, and where text or a photo does the job better.

Example of a dense paper-based instruction

Work instructions

Digital Work Instructions for Manufacturing

What makes digital work instructions for manufacturing work: clear structure, video, version control, approval, sign-off and a record of who saw what.

Printed manual

Work instructions

Work Instructions vs Job Aids (and Guidelines)

Work instructions, job aids and guidelines are often confused. What each one is, with examples, and how they work together on the shop floor.

A machine cutting a metal part in a fabrication shop

Lean & standard work

Getting started with standard work instructions for fabrication

How to use standard work instructions in fabrication and job shops: repeat parts, high-mix work, and CNC setup sheets with tool tables and photos.

Two workers in a factory working together

Training & skills

Cross-Training in Manufacturing: What It Is and Why It Matters

Cross-training in manufacturing: benefits, risks, the main training types (induction, on-the-job, refresher) and how to get started.

QR code label used in a manufacturing setting

Work instructions

The Use of QR Codes in Manufacturing

Practical uses of QR codes on the shop floor, from opening the current approved work instruction at a station to tracking parts, tools and maintenance.

Man welding at a workstation

Training & skills

Skills matrix for manufacturing: a practical how-to

How to build a skills matrix for a production team: a four-level scale, a worked example, qualifications with expiry, spotting gaps and keeping it current.

Experienced workers on the shop floor

Knowledge capture

What is tribal knowledge in manufacturing, and how do you capture it?

Tribal knowledge is the know-how that lives in people's heads, not in your instructions. How to find who holds it, capture it on video and keep it current.

Lean manufacturing experts reviewing a production process

Lean & standard work

Standard Work Instructions (SWI) and Lean Manufacturing

What lean manufacturing is, why standard work instructions sit at its core, and five steps to write SWI, ending with the standard work combination sheet.